Shipping & Returns

 

Simple Hemp Solutions will usually package and ship your orders received before 3pm on the same business day. If you order on the weekend, the order will be processed & shipped the following business day (typically Monday unless there is a holiday or high volume of orders) at 4pm.

 

Simple Hemp Solutions uses USPS First Class & Priority Mail.  First Class Mail typically takes 1-5 business days to deliver. The Priority Mail option typically takes 1-3 business days. 

Simple Hemp Solutions does not ship packages during any of the major U.S. holidays. All orders placed on holidays will be processed on the next available business day.

 

We will do our best to maintain these guidelines, however there are inevitably times that unforeseen circumstances may prevent us from shipping your package on the specific day it might be anticipated.

Free Shipping on orders above $50

Simple Hemp Solutions offers free shipping on all orders above $50**!

 

*Order Value before Tax. 

Restricted Shipping Zones

At all times simplyvapour.com reserves the right to refuse sale/shipment to any customer.

If you reside internationally and would like to learn where you can purchase our products please contact info@simplyvapour.com

 

REFUND POLICY

 

Thank you for shopping at Simple Hemp Solutions!  If you are not entirely satisfied with your purchase, we’re here to help!

 

Our products can be returned within 3 days of receiving the product.

 

How to Return:

 

A new product may be exchanged for another product or returned for a refund. In some cases a 15% restocking fee may be applied.

 

To be eligible for a return, please make sure that:

 

  • The product was purchased in the last 3 days
  • The product is unopened & in its original packaging

 

Products that do not meet these criteria will not be considered for return.

 

Please contact us before you send the product:

 

By email: simplehempsolutions@gmail.com

 

Send the product with its original packing to:

 

Simple Hemp Solutions

1703 Cope Ave E. Ste A

 

Maplewood, MN 55109

 

Shipping charges

 

Shipping charges incurred in connection with the return of a product are non-refundable unless the incorrect product was delivered or if a damaged product was delivered.

 

Damaged items

 

If you received a damaged product, please notify us immediately for assistance.

 

Sale items

 

Sale items will be refunded at their purchased price.

 

Contact us

 

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:simplehempsolutions@gmail.com